Terms & Conditions Statement
1. The package offered is not necessarily a product of Nuxantara Dive Tours Sdn Bhd. It may be a product borne of a collaboration with regional dive operators, trusted and considered reliable by Nuxantara Dive Tours Sdn Bhd.
2. Guest(s) who wish to scuba dive must be a qualified licensed scuba diver certified by a recognised dive agency. Guest(s) are required to produce their c-card and dive log book for verification. Guest(s) will not be allowed to scuba dive if they fail to do so. Payment is non-refundable.
3. Upon confirmation a non-refundable deposit of 40% from the invoice price is required. Otherwise bookings will not be held and will be subjected to a first come first served basis.
4. Full payment is required 1 month prior to departure date. Otherwise reservations will be auto cancelled. Payment is non-refundable.
5. For departures less than 1 month from the stipulated trip date, full payment is required upon confirmation. Payment is non-refundable.
6. Guest(s) are required to read, fill-up and sign all the necessary liability release forms before embarking for the trip. The organizer reserves the right to refrain guest(s) from coming on the trip if guest(s) should refuse to do so. Payment is non refundable.
7. The organizer reserves the right to alter the package offered without prior notice before or during the trip, based on their sole discretion. Unforeseen circumstances such as the weather, sudden state-of-emergency, breach of agreement by service provider...etc might handicap the organizer's ability to deliver quality service despite our highest aspirations to meet the satisfaction level of guest(s). Payment is non-refundable.
8. The organizer reserves the right to refrain any guest(s) from scuba diving during a trip if the guest(s) should pose as an endangerment to itself, other fellow divers or the marine surroundings, based on the organizer's sole discretion. Payment is non-refundable.
9. Guest(s) are entitled to enjoy activities (diving, snorkeling... etc) as stated and offered in the package selected, taking into account clause no. 2, 8 and 9. If the guest(s) should decide to forfeit any of their entitled privilleges, there will be no refund borne on the part of the organizer nor by Nuxantara Dive Tours Sdn Bhd.
10. Guest(s) especially coming from foreign countries outside of Malaysia are strongly advised to consult or refer to us by e-mail: admin@nuxantaradive.com or give us a call at +6019-265 1612 to advise us on their travel plans / itinerary before placing any deposits for bookings.
11. Guest(s) are not allowed to dive within a minimum of 18 hours prior to flying as recommended by PADI.
12. Nuxantara Dive Tours Sdn Bhd and the on-site operator will not be held liable for any complications, injuries, deaths or damages before, during or after the trip.